Receipts, statements, complaints and notifications
Find a receipt, download a statement and get help from NairaMove support.
NairaMove is in development. These guides do not announce live financial availability. Check current availability.
Statements
Statements shows opening and closing balances and every payment for a period of up to one year, in Lagos time. Download it as CSV or print it.
Complaints
Open a payment and choose Report a problem, or use Help for anything else. A NairaMove support operator takes the case and writes an answer you see in Help and in your notifications. There can be one open complaint per payment.
Verification
Verification shows your identity check. In the test workspace the check is simulated, collects no real identity numbers and does not change your limits.
Reviewed 1 October 2026 · Preview guidance
Need help with an issue?
Need help with an issue?