NairaMove Recover access after losing your passkeys
Reviewed recovery with a waiting period. Email alone never unlocks an account.
NairaMove is in development. These guides do not announce live financial availability. Check current availability.
Request recovery
If you still have one passkey, sign in and add a replacement in Settings, Security. If every passkey is lost, choose Lost all your passkeys on the sign-in page and enter your NairaMove email. You always see the same confirmation.
- Request recovery with the email on your access.
- Two independent NairaMove staff members verify your identity and authority through a separate channel.
- When approved, every old passkey and session stops working immediately.
- After a 24-hour safety wait, open the one-time link we email you and register two new passkeys.
Safety rules
Reviewers who belong to your business cannot decide your request. One reviewer proposes and a different reviewer approves. Only those two reviewers can cancel an approved recovery. Every step is recorded in an audit trail.
If you did not request recovery, keep using your passkeys and contact the team through your usual channel.
Reviewed 1 October 2026 · Preview guidance
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